Terms & Conditions

Website usage T&Cs
This page (together with any other documents referred to on it) tells you the terms of use (“Terms”) on which you may make use of our website, https://www.lugabooks.com/our “Site”), or make purchases through our Site. Please read these Terms carefully before you start to use our Site. By using our Site or purchasing through our Site, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from using our Site immediately.

We may revise these Terms at any time by amending this page although no such change will affect any order you have already placed with us, which shall be governed by the terms at the time that your order was made. You are expected to check this page in the event of any new orders, to take notice of any changes we make, as they are binding on you in the event of a new order. For the avoidance of doubt, a customer will be bound by the version of the Terms & Conditions of Sale and Website Use that applied on the date of their order, regardless of any other orders they have made with us. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our Site, and in the event of inconsistency between these Terms and any provisions or notices published elsewhere on our Site, the latter takes priority.

In some instances, additional terms will apply to our specific products and/or services. To the extent such additional terms conflict with these Terms and Conditions of website use, the additional terms will prevail.

Accessing our site
Access to our Site is provided on a temporary basis and we reserve the right to withdraw access to our Site or amend the service we provide on our Site without notice. We will not be liable if for any reason our Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms, and that they comply with them. You agree not to damage, interfere with or disrupt access to the Site or do anything which may interrupt or impair its functionality.

Anything on our Site may be out of date at any given time, and we are under no obligation to update it. We seek to ensure that information published on our Site is accurate when posted, but we cannot be held liable for its accuracy or timeliness and we may change the information at any time without notice. You must not rely on information on the Site and you acknowledge that you must take appropriate steps to verify this information before acting upon it.

Monitoring
We reserve the right to monitor and track your visits to the Site in accordance with our Cookie policy and Privacy Policy, and any processing of your personal data by us will be done in accordance with these policies.

Ordering and availability
Products may only be ordered for personal use, and may not be resold. Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Pay Now” button on the checkout page.

Your order constitutes an offer to us to buy the products ordered. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order.

For orders made in GBP or USD, you acknowledge that you shall pay for your order by clicking on the “Pay Now” button. In the event of such order not being accepted by us, we will refund your order in full within eight (8) weeks from the date of non-acceptance by us. In the event that the order is part of a larger order and the rest of the items have been accepted by us, then we will not refund the value of the other items in the order or the shipping fee (where applicable). In the event of any type of discount being applied to your order, we will refund the amount paid by you including the discount. After placing an order, you will receive an acknowledgment from us that we have received your order. Please note that this does not mean that your order has been accepted. This email is to be treated as proof of receipt of the order but not proof of acceptance of the order by us. Only by supplying the product so we confirm the acceptance of your order. In the event that we do not accept your order, we will notify you of such.